According to Gartner report, “2020 Gartner Supply Chain Top 25: Retail” published on August 7 2020 by Thomas O’Connor et al, “Gartner’s annual Future of Supply Chain Survey shows that, coming into 2020, retailers were rapidly shifting their view of the role that supply chain plays in business. From 2018 to 2019, we’ve seen the percentage of retailers indicating that supply chain is understood as an equally important part of business success as sales and marketing or product development increase from 43% to 55% — and this was before COVID-19. During the pandemic, senior leadership at businesses in Gartner’s retail Top 10 and Masters lists have emphasized the critical role of supply chain.“
In the same report, Gartner mentioned three key trends about the strategic focus of retail leaders:
Global supply chain, manufacturing partners and distributors spread across the globe
Disconnected tools, e.g. different PowerPoint and Excel for product roadmaps, proposals etc.
Diversified products and services offerings
Managing regulations and compliance
By using individualised order management, we improve the shopping experience by guaranteeing that the correct product is delivered at the right time, via the right channel, at the right price.
We streamline omnichannel merchandising, pricing, promotion, assortment planning, and real-time tracking of orders, sales, inventory, and fulfilment. Our strategy involves developing tailored plans and putting packaged solutions into practice to enable shops to meet their goals.
Design, implement, and customize warehouse and transport management solutions with our expertise. We ensure faster time-to-market with our integration, configuration, and test accelerators. Our specialized tools facilitate seamless integration between WMS and WES.
We offer comprehensive services that transform how businesses interact, conduct business, and support their clients in the current omnichannel setting, which includes contact centre, online, and offline modes. In addition to our knowledge of Salesforce and Oracle commerce, we also provide customised composeable commerce solutions.
Our proven expertise helps deliver premium experiences to end customers and store associates. We do this by leveraging our integrated retail solutions to manage sales, inventory, faster checkouts, real-time promotions, and omnichannel support.
Our focus areas are designed to help you achieve your goals
With our experience, create complete digital transformation plans, create cloud-native full-stack apps, update outdated technology stacks, and automate corporate procedures to boost productivity and drive expansion.
Through omnichannel integration, personalisation, in-store experiences, user-friendly websites, and mobile apps, we contribute to the creation of distinctive shopping experiences.
To help our clients achieve operational excellence, we build and support enterprise apps including SAP, Oracle, Salesforce, Manhattan, and Blue Yonder.
We enable clients to optimise return on investment (ROI) from available resources through our state-of-the-art consultancy, enterprise data architecture, domain consulting, and plan-build-deploy services.
By utilising our investments in blockchain, AI/ML, AR/VR, digital twins, IoT, and other areas, we provide our clients with extensive co-innovation options.
